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Launch year
2011

Plan options

Trial option

IPO status

📋 The Lowdown
Help Scout is a customer support platform designed to deliver personalized and efficient support experiences. With shared inboxes, automation tools, and knowledge base integration, Help Scout makes it easy for teams to manage customer inquiries across email, chat, and social media. It streamlines workflows, enhances collaboration, and ensures your customers receive the help they need, when they need it.
💫 Mission

💪🏾 Best For
Team
Agency
Enterprise

📱 Platforms

Text Chat
Public Site
Commenting
Knowledge Base
🎯 Use Cases

🏢 Company Info
Help Scout, PBC
CEO
Led by Nick Francis
IPO Status
HQ
Boston, MA, USA